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Location: GrantTelecom » FAQ

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Question: what products can GrantTelecom offer?

Answer: GrantTelecom produces and supplies various fiber optic connectors, fiber optic pigtails, fiber optic patch cords, fiber optic adapters, fiber optic attenuators, fiber optic splitters, PLC splitters, CWDM, Optic Cable Tray, fiber optic patch panel, fiber optic termination box, Splice Closure, ODFs, Test Equipment, and other fiber optic accessories with high quality and competitive price.


Question: What quality guarantee GrantTelecom products have?

Answer: GrantTelecom makes sure that all products are 100% tested before shipping. Only qualified products will be shipped out to customer. GrantTelecom product quality is compliant with International Standards and GrantTelecom specification.


Question: Can we get free sample to test from GrantTelecom?

Answer: No, GrantTelecom can’t offer free samples for testing, and customers will need to pay for the courier charges or shipping chargers by themselves.


Question: We want to place a small order first, is there a MOQ (minimum order quantity)?

Answer: There is no MOQ for GrantTelecom products; however, the unit price will be higher if quantity is smaller.


Question: We don't have DHL/FEDEX/UPS/TNT account; can GrantTelecom help to ship goods for us?

Answer: Yes, GrantTelecom can help to handle shipping by express, shipping by air, shipping by ocean. GrantTelecom will prepay shipping charges for customers, and then customers pay shipping charges to GrantTelecom together with order amount. The shipping cost prepaid by GrantTelecom is usually lower than cost paid by recipient/customer.


Question: What payment methods GrantTelecom accept?

Answer: GrantTelecom only accept payment by cash or T/T or L/C. Payment by credit card or west union or PayPal is not acceptable right now.


Question: We need products urgently, can GrantTelecom supply products fast?

Answer: GrantTelecom has large production capacity for various fiber optic products and is able to meet urgent requirement. Please talk with sales directly if goods are in urgent need, our sales team will help to handle.


Your success is our biggest wishes. Any questions, please feel free to contact us. We will always provide perfect services to you.


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